Order and Shipping Confirmation

Please note due to the global pandemic we are working with a limited team and may require longer processing and shipping times. We are seeing delays in US shipping times. Please allow an additional 2-5 days for US orders. 

** Typically our US orders are processed and shipped within 1-2 business days, however during this time please allow an additional 1-2 business days for processing, we do not ship orders on weekends or holidays. These are estimates only.

You will receive an email confirmation once your order has been successfully placed–it will include your order number and shipping method. Please do make sure your shipping address is accurate as we are unable to redirect goods once they are on route to you.

Local Delivery

Neu Skin Austin offers free local delivery on Sundays and Wednesdays with a minimum order of $150 to the following zip codes: 78701, 78702, 78703, 78704, 78705, 78712, 78722, 78723, 78731, 78741, 78746, 78751, and 78756.


** For local delivery - be sure to select shipping on the first checkout page * local delivery will be an option on page 2 of checkout if your product order meets the $150 minimum and the delivery address is in one of the specified zip codes above.


Where We Ship

We currently ship to U.S. addresses including Alaska, Hawaii and U.S. Territories. We do not ship products internationally at this time.